ROLE:
UX & UI Designer
about uber law
UberLaw is an application designed for those users who are constantly related to legal and tax processes of all kinds, who do not have time to be doing errands in courts, notaries and other face-to-face sites; so a reliable service agent and previously vetted by Uber Law will perform this task for them.
Initially, through the UberLaw website, a user can create services to be performed immediately or scheduled for another day, such as delivering a copy of a birth certificate or collecting documents from active cases.
On the other hand, each agent has a unique user within the application and they will be in the different courts or other sites ready to receive requests from users through the app. So that through the application are all the requirements, information and attachments needed to perform themselves all the activities arranged. Likewise, the service agents, in addition to coordinating and finalizing the services they have through the application, will be able to manage the profits they obtain for each service and have a virtual wallet.
Problem
Different users often have to carry out cumbersome errands, where they have to waste time in transportation and endure long lines in different places to perform the necessary activities. As a result, this operational work does not add any value to their productive life.
Objectives
– Mitigate time spent on legal and law-related tasks.
– Increase people’s productivity by assigning tasks to other people.
– Use technology to improve and optimize operational processes.
– Create and generate independent work for trusted individuals who are part of Uber Law’s network of service agents.
Solution
Mainly the idea is to bring together customers or people with needs to perform different tax procedures, with people who are willing to work and perform these activities and generate a monetary income, so create a platform where customers can create services and direct them to an application that manage the service agents, and they manage the different activities that the customer needs.
user personas
Martha Garcia
50 years old – Woman
Business Manager
Description:
Martha is the manager of the administrative area of a leading engineering and energy consulting company. She usually has a very busy schedule, according to all the processes and daily tasks, that is why Martha likes to optimize the activities she does by relying on software solutions that help her to streamline, monitor and measure her daily activities.
Objectives:
-To have a productive, organized and controlled personal and professional life.
-To manage the parallel processes of the areas under his direction, in an agile, effective way and measuring results.
-To propose technological alternatives to optimize tasks within the company.
Frustrations:
– Slowness in the operational processes of the company where he/she works.
Lack of alternatives to support day-to-day productivity.
Manuel Rodriguez
38 years old – Man
Independent
Description:
Manuel is an entrepreneur, and has been growing his company for a couple of years. He has had to take care of multiple legal processes of his company, which has been a little frustrating to perform these various operations with external entities and in parallel fulfilling his role within the company. He likes technology for his work and personal life.
Objectives:
– Optimize your time for the multiple activities you have to do for your company.
– Use technology to improve the operational processes of the company and your personal life.
– Exponential growth of your business.
Frustrations:
– Wasting your time on daily operational activities.
– Cumbersome administrative and legal processes
user flow
wireframes
Mock ups
